Bailey Stanford is a member of the pediatric surgery scheduling team.
Bailey Stanford is a member of the pediatric surgery scheduling team.
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People of the U: Bailey Stanford

Published on Friday, December 27, 2019

By: Annie Oeth,

One of the friendly, reassuring voices parents and referring physicians hear when calling to schedule pediatric surgery or follow-up visits belongs to Bailey Stanford.

A newcomer to the University of Mississippi Medical Center, Stanford joined the pediatric surgery scheduling team in July. Her workday includes helping about 50 to 80 callers by getting them the appointments and information they need.

“Bailey always comes in with a smile on her face and ready to work,” said Amellia Aycock, a coworker in pediatric scheduling. “Her ability to be patient with callers is something I hope people notice and see in me.”

The pediatric surgery scheduling team works with referring physicians and families to schedule patients for surgery and follow-up care from Children’s of Mississippi. Her department serves patients of the Children’s Cancer Center as well as those who need general surgery, plastic surgery or surgical care in the areas of neurology, cardiology and urology.

“I absolutely love my job,” said Stanford, “and I love working with parents. They are in a stressful situation, knowing their child will need surgery, so I want to help them get their appointment scheduled and make them feel more at ease when visiting the Medical Center. It’s not an easy job, but I love it.”

Working at UMMC is a family business for Stanford, whose father-in-law Brice Dawkins is a registered nurse in the adult cardiac intensive care unit and mother-in-law Kandis Dawkins is a Children’s of Mississippi respiratory therapist.

“I knew they love working at UMMC, so when I saw this job opening shared on Facebook, I applied and got an interview,” Stanford said. “Before I got home from the interview, I got a call offering me the job. I’m proud to work here at the Medical Center.”

Stanford has quickly become a valued member of the pediatric scheduling team. “Although she is relatively new, she goes out of her way to help those of us who have started after her,” said Aycock. “She truly cares about the patients we schedule for.”

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