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CREW Program

UMMC, in collaboration with the Mayo Clinic and Pennsylvania State University, is excited to announce the newly-established Clinical Research Education for the Workforce (CREW) program.

What is CREW?

Modeled after Mayo Clinic’s training program, CREW is UMMC’s first institutional training and development program specifically for employees serving as Clinical Research Coordinators (CRCs), regardless of title. The 40-hour, certificate program includes 20 hours of foundational, online training and 5 half-day, in-person, educational sessions.

Made possible by NIH grant 3UL1TR002014-03S2, the program is free to all UMMC faculty and staff and features:

  • An overview of clinical research processes and study protocols;
  • Training on screening, consenting and recruitment;
  • Information on IRB and Ancillary Committee submission and reviews;
  • Regulatory requirements;
  • Good Clinical Practice;
  • UMMC-specific procedures and requirements;
  • Teamwork and communication; and
  • Pathways to career growth.

Registrants should first complete the pre-test in Healthstream, followed by the online course components, which must be completed prior to the in-person component. After the in-person component, a post-test is required.

CREW workflow graphic - pre-test (upon registration), online courses (prior to in-person training), in-person training, and post-test (after in-person training).

Pre-test and online course information

The pre-test, online Healthstream courses, and post-test will be assigned after registration, except as noted below. All applicable CITI courses must be completed, as well. An online course listing can be found below:

List of online courses required by the CREW program.
Course NameLocationStatus
Introduction to Clinical Trials (ACRP)HealthstreamAssigned by CREW
Office of Clinical Trials: Clinical Research Contracting and FinancialsHealthstreamAssigned by CREW
Institutional BioSafety Committee: IBC Submissions and Lab PracticesHealthstreamAssigned by CREW
Human Research Office: IRB Submissions and Human Research ProtectionsHealthstreamAssigned by CREW
Research Analytics: Using the CIA Tools for ResearchHealthstreamAssigned by CREW
UMMC Clinical Research OverviewHealthstreamAssigned by CREW
Clinical Trials Process OverviewHealthstreamAssigned by CREW
Communication Strategies HealthstreamNot assigned by CREW
Customer Satisfaction in HealthcareHealthstreamNot assigned by CREW
GCP and Ethics in Clinical ResearchHealthstreamAssigned by CREW
IBC Biosafety TrainingHealthstreamAssigned by CREW
CITI - Biomedical HSR courseCITINot Assigned
CITI GCP for Clinical Trials with Investigational Drugs (ICH Focus) - (Basic Course)CITINot Assigned
CITI Good Clinical Practice (GCP) Course, US FDA FocusCITINot Assigned
CITI Conflict of Interest (COI) CourseCITINot Assigned
CITI Information Privacy and Security (IPS) for ResearchersCITINot Assigned
CITI Biomedical Responsible Conduct of Research CITINot Assigned
CITI Clinical Research Coordinator (CRC)CITINot Assigned

Who should participate in CREW?

All faculty and staff interested in expanding their clinical research knowledge are welcome to attend.

New employees functioning as Clinical Research Coordinators (CRCs)—those working directly with research participants or supporting clinical research studies through data entry, data management, or regulatory support—will be required to complete the program within3 months of hire or during the first available session. “New” employees shall be defined as those joining UMMC since January 1, 2019, or who began in a CRC role at UMMC since that time.

Current employees functioning as CRCs, regardless of title, are required to complete the program by September 2020. Current employees, however, may request an exemption if they have CCRP or CCRC certification, OR receive a passing score on the CREW competency test. Waivers will not be granted for employees new to the CRC role at UMMC.

When and where is CREW available?

The online portion of the program will be accessible beginning September 30, or upon hire for new employees. The in-person component will be hosted at least quarterly. Registration is available here. Future sessions include:

-December 11 - 13, 2019

-February 24 - 26, 2020

-May 18 - 20, 2020

For any CREW questions, please contact John "Kyle" Bennett at or 601-815-5019.