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CREW Program

UMMC, in collaboration with the Mayo Clinic and Pennsylvania State University, has created the Clinical Research Education for the Workforce (CREW) program. More information about the program can be found below.

What is CREW?

Modeled after Mayo Clinic’s training program, CREW is UMMC’s first institutional training and development program specifically for employees serving as Clinical Research Coordinators (CRCs), regardless of title. The 40-hour, certificate program includes 20 hours of foundational, online training and 5 half-day, in-person, educational sessions.

Made possible by NIH grant 3UL1TR002014-03S2, the program is free to all UMMC faculty and staff and features:

  • An overview of clinical research processes and study protocols;
  • Training on screening, consenting and recruitment;
  • Information on IRB and Ancillary Committee submission and reviews;
  • Regulatory requirements;
  • Good Clinical Practice;
  • UMMC-specific procedures and requirements;
  • Teamwork and communication; and
  • Pathways to career growth.

Registrants should first complete the pre-test in HealthStream, followed by the online course components, which must be completed prior to the in-person component. After the in-person component, a post-test is required.


Pre-test and online course information

The pre-test, online HealthStream courses, and post-test will be assigned after registration, except as noted below. All applicable CITI courses must be completed as well. An online course listing can be found below:

List of online courses required by the CREW program

Course NameLocationStatus
Office of Clinical Trials: Clinical Research Contracting and FinancialsHealthStreamAssigned by the OCT
Institutional BioSafety Committee: IBC Submissions and Lab PracticesHealthStreamAssigned by the OCT
Human Research Office: IRB Submissions and Human Research ProtectionsHealthStreamAssigned by the OCT
Center of Information and Analytics (CIA) OverviewHealthStreamAssigned by the OCT
Conducting Clinical Research at UMMCHealthStreamAssigned by the OCT
UMMC Clinical Trials ProcessHealthStreamAssigned by the OCT
Communication Strategies HealthStreamNot assigned
Customer Satisfaction in HealthcareHealthStreamNot assigned
GCP and Ethics in Clinical ResearchHealthStreamAssigned by the OCT

Who should participate in CREW?

All faculty and staff interested in expanding their clinical research knowledge are welcome to attend.

  • New employees functioning as Clinical Research Coordinators (CRCs) - those working directly with research participants or supporting clinical research studies through data entry, data management, or regulatory support - will be required to complete the program within3 months of hire or during the first available session. “New” employees shall be defined as those joining UMMC since Jan. 1, 2019, or who began in a CRC role at UMMC since that time.
  • Current employees functioning as CRCs, regardless of title, are required to complete the program by September 2020. Current employees, however, may request an exemption if they have CCRP or CCRC certification, OR receive a passing score on the CREW competency test. Waivers will not be granted for employees new to the CRC role at UMMC.

When and where is CREW available?

The online portion of the program is accessible via HealthStream as outlined above. The virtual component will be hosted quarterly. Registration is available here  (external site). Future sessions include:

  • Wednesday, December 7, 2022
  • Thursday, December 8, 2022

For CREW questions, email Sandra Powe or call (601) 815-5015.