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Alert U Quick Reference: App Sign-in and Setup

Keep in Mind: Location, Audio, and Video are tracked only when permission is expressively given on the Everbridge App, ensuring the end-user has control and full privacy to easily opt-in and opt-out of these added services.

Creating an Account/ Signing in

  1. Open the App Store on your IOS device or Google Play Store on your Android device.
  2. Search for Everbridge and download the Everbridge Mobile App.
    Everbridge app icon in the app store.
    Note: Before step 3, you may be asked to “allow notifications”. If so, please select yes.
  3. Once the App has downloaded, open the App. Select Allow for Everbridge to send you Critical Alerts.
    "Everbridge" Would like to send you Critical Alerts. Critical Alerts always play a sound and appear on the lock screen even if your iPhone is muted or Do Not Disturb is on. Manage Critical Alerts in Settings. Allow button is highlighted.
  4. Select Find an organization or subscription.
    Everbridge field that says, "Find an organization or subscription."
  5. In the search box, type UMMC and hit the magnifying glass to search.
    Everbridge “Add a Subscription” search bar highlighted. Try searching for your employer, university, zip code or place of residence.
  6. Select University of Mississippi Medical Center.
    Everbridge Organizations list "University of Mississippi Medical Center" option highlighted in yellow.
  7. On the sign-in page, select the Single Sign-On button.
    Everbridge log in page with UMMC logo at the top and Everbridge logo at the bottom. "Single Sign-On" button highlighted.
  8. Type in your UMMC email address and select the Next button.
    UMMC secure Sign in page with email field highlighted. Blue next button is in the bottom right corner.
  9. Type in your UMMC Password and select the Next button.
    UMMC secure Sign in page with password field highlighted. Blue "Sign In" button is in the bottom left corner.
    Note: After step 9, Android users may be asked to allow Everbridge to access this device’s location. Please select While Using this App.


  1. Verify that Allow Push Notifications is on and select Done.
    "Allow Push Notifications" toggled on and highlighted. An arrow points to the "Done" button at the bottom of the page.
  2. When the Safety alert box appears, select OK.
    Safety alert box, “University of Mississippi Medical Center has enabled some safety features that require your attention." "OK" button is highlighted.
  3. Read over the SOS alert box and select OK.
    SOS “Use SOS to immediately alert your organization and send your location. Your organization may have also enabled the SOS button to record a video with audio. If this is on for your SOS button, you will be asked to allow access to your camera and microphone next.” “OK” button is highlighted.
    Note: Access to the front facing camera and microphone is only triggered when you hit the emergency button and can not be accessed any other time.
  4. Select OK to allow Everbridge to access the camera.
    "Everbridge would like to access the Camera. Everbridge needs to access your camera to record video when you send a safety SOS." "OK" is highlighted.
  5. Select OK to allow Everbridge to access the microphone.
    "Everbridge would like to access the Microphone. Everbridge needs to access your camera to access your microphone to record audio when you send a safety SOS." "OK" is highlighted.
  6. In your safety settings, select Duress Code. Type in a 4-digit code that is unique to you and easily remembered. Select your country and enter your phone number.
    Safety Settings, "Safety Alerts from University of Mississippi. When you send an SOS, your location, phone number and a two-minute video from your front facing camera will be secured and delivered to an authorized user from University of Mississippi Medical Center.” Duress Code - 4 Digits field is highlighted. Phone number United States. 1-601-807-7842. Add a phone number if you want to be contacted during an SOS. 

    Duress Code, "This is your secret code and can be used when you're really in trouble to send an invisible SOS to your organization. Create your duress code now and enter it when exiting or checking in to your Safe Corridor so you can SOS without being seen."
    Note: Your duress code will be used with the safety features. Use your duress code to silently trigger an SOS when using the Safe Corridor feature.

Enable Incident Zone

Note: Incident zone allows you to receive alerts when you are located within a critical event’s incident zone.

  1. Select Settings at the bottom of the page and then Location Settings.
    Settings highlighted in yellow at the bottom of the screen. Location settings, the third option from the top, highlighted in yellow.

  2. Turn Incident Zone on.
    Location Settings. Incident Zones toggled on and highlighted.
    Note: You may see a pop up asking you to change your location setting. If you do, follow the steps #4-7 below. If you do not receive the pop-up, you can now close out the Everbridge application.
  3. Select settings.
    "Everbridge would like to use your location even when you're not using the app. Everbridge needs your location, even when you're not using the app, to alert you to incidents around you. Click Settings then select 'Always' in location permissions." "Settings" on the right is highlighted.
  4. Change location access to “always” and then select Everbridge in the top left corner.
    Allow location access. "Always" is highlighted.
  5. Once it takes you back to the Everbridge App, turn the Incident zones to on.
    Location Settings: Incident Zones toggled on and highlighted.
  6. You may now close out the Everbridge application.


Next Guide: Using the App