Patient Rights and Responsibilities for Specialty Pharmacy

We strive to protect and help patients who receive services through UMMC’s Specialty Pharmacy program. As a Specialty Pharmacy program patient, it is important for you to understand your role, rights, and responsibilities, which in turn allow us to provide you with the best care possible.

Patient Rights

As a Specialty Pharmacy program patient, you have the
right to:

• Speak to your specialty pharmacy team member(s) or health care provider(s)
• Know the name and role of your specialty pharmacy team member(s) and have the ability to speak to a supervisor if needed
• Know the mission, vision, and characteristics of the UMMC Specialty Pharmacy program
• Participate in the development and implementation of your plan of care, and to receive the necessary information to take part in your care
• Be provided with enough information to give your informed agreement for initiation of services, the continuation of services, the transfer of services to another health care provider, or the termination of
  services
• Request and receive complete and up-to-date information relative to your condition, treatment, alternative treatments, risk of treatment, or care plans
• Receive administrative information regarding changes in, or termination of UMMC’s Specialty Pharmacy services
• Be fully informed of Specialty Pharmacy program processes and charges
• The protection of all personal information related to your health care, except as required by law 

Patient Responsibilities

Your responsibilities as a Specialty Pharmacy program patient are to:

• Provide, to the best of your knowledge, accurate and complete information about present complaints, past illnesses, hospitalizations, medications, and other matters relating to your health, as well as accurate contact and demographic information. You are also responsible for notifying the Specialty Pharmacy program of any changes in the above information.
• Communicate and participate in your plan of care. If you are unwilling to do so, or if program team members attempt numerous times to contact you unsuccessfully, you may be expected to seek care
  elsewhere
• Confirm that your prescriber is aware of your enrollment in the Specialty Pharmacy program

In addition to your rights and responsibilities as a Specialty Pharmacy program patient, you have further rights and responsibilities as a patient of the UMMC health system. To access a list of these supplemental rights and
responsibilities, please visit the UMMC Patient Rights and UMMC Patient Responsibilities pages.