Level 1- Unconscious Bias in the Workplace: The purpose of this module describes the natural presence of unconscious bias because of the way the human brain receives and interprets information. Learners complete the Implicit Association Test in this module.
Level 2- Unconscious Bias in Health Care: The purpose of this module is to identify behaviors that communicate bias in a provider-patient relationship that affect the provision of quality health care services.
Level 3- Unconscious Bias in the Clinical and Learning Environment: The purpose of this module is to describe how unconscious bias is manifested in clinical and learning environments, microaggressions, and strategies to mitigate the impact of unconscious bias.
Level 4- Unconscious Bias in Recruitment, Selection, and Performance Reviews: The purpose of this module is to describe how unconscious bias influences the objectivity of evaluating candidates for job positions and during the performance review process. Learners complete the Clance Impostor Phenomenon (IP) Scale in this module.
Level 5- Provider Bias and Dealing with Patient Requests: The purpose of this module is to demonstrate ways to handle bias and discriminatory behavior when dealing with patient requests based on race, gender, faith, cultural backgrounds, and other social constructs. Additionally, this level analyzes the clinical environment in the patient-provider relationship.
Level 6- Collecting Sexual Orientation and Gender Identity Data in the Electronic Health Record (EHR): This module explains stigma and illustrates how to communicate effectively with patients from the lesbian, gay, bisexual, and transgender (LGBTQIA+) community when providing health care services.
Level 7- A Deeper Look into Employee Discrimination and Harassment: The purpose of this module is to provide learners with the tools and skills to interpret and evaluate harassment, and many forms of discrimination, in the workplace.
Level 8- Responsiveness to Linguistic, Identity, and Cultural Needs: The purpose of this module is to explain how to reduce disparities and identify access points to public and community services that are culturally and linguistically appropriate.
Level 9- Leadership, Influencing, and Communicating Change: The purpose of this module is to provide current and aspiring leaders with the knowledge to apply new skills to effectively influence and communicate culture change.
Level 10- Diversity and Inclusion Management, Metrics, and Accountability: The purpose of this module is to provide qualitative and quantitative metrics for measuring the progress towards DEI goals and accountability to formulate and implement strategies within the organization.