Report an e-Resource Problem

Use this form to report problems accessing online journals, databases, books or other electronic resources.

For: All UMMC

* - Required fields

Name*
E-mail Address:*
Phone Number	() - ext.
Department*
Status	Student Faculty Staff Other
If Status is 'Other'
Resource Name
Resource URL
Resource Format   E-Journal E-Book Database Other Other Resource Volume Issue Article Title Journal Platform (usually located directly beneath the journal title on the webpage. Ex. EBSCO, ScienceDirect, Springer, Publisher, Direct)
How did you access this resource? (check all that apply)	Via the Library Catalog Via Open Web/Bookmarked page Over the wifi network Via Library e-journals/e-books/database webpage On a tablet or smart device Other
If Access is 'Other'
Did the error occur on campus?	Yes No
If On Campus, provide building name and room number where access was attempted
Details of Problem (Please be as complete as possible; include any error messages displayed)
Your Computer Operating System
Your Web Browser
Upload a screenshot of the problem if necessary.	*.txt,*.doc,*.docx,*.xls,*.xlsx,*.pdf, *.gif,*.jpg,*.jpeg,*.bmp,*.png,*.tif,*.tiff