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E-Resource Problem Report Form

Use this form to report problems accessing online journals, databases, books or other electronic resources.

It is for UMMC affiliates only.

* = Required Fields

Personal Info

Name * 
E-mail Address * 
Phone Number() - ext.
If Status is 'Other'

Resource Info

Resource Name * 
Paste the resource URL here
Resource Format *

If Resource Format is 'E-Journal'
Article Title
Journal Platform
(Usually located directly beneath the
journal title on the webpage)
Ex. EBSCO, ScienceDirect,
Springer, Publisher, Direct
If Resource Format is 'Other'

Resource Access

How did you access this resource? *
(check all that apply)

If Access is 'Other'
Did the error occur on campus? *
If On Campus, provide building name and
room number where access was attempted
Details of Problem *
(Please be as complete as possible;
include any error messages displayed)
Your Computer Operating System
Your Web Browser