Below are some of the most common questions asked regarding bill through the University of Mississippi Medical Center system.
There are several reasons why insurances don’t pay claims. Here are a few of them:
Your account was sent to collections because the patient due amount was either not fully resolved by our internal billing efforts or you did not contact our office to establish a payment plan. Also, we find that we have many incorrect patient addresses in our files, and therefore we were unable to reach you through our internal billing efforts. Contact the billing office to verify we have the correct address on your next visit.
A contractual is the discount given to patients whose insurance company has an agreement with the hospital.
The hospital refers patients to the agency, MedAssist, which aids patients in getting governmental assistance such as Medicaid and disability. Financial Assistance is a program offered by the hospital and doctors for medically-needy patients.
Please contact the health benefit coordinators to be screened for assistance. Call (601) 815-9430 or toll free, (866) 274-7832.
Patients may pay their bills over the phone with a credit card or debit card (containing the Visa or MasterCard logos) by calling (601) 496-9303. We accept all major credit cards.
Payments may also be mailed to:
The due date is always listed on the bill. If payment arrangements have been made with our office, your due date is the date you chose at that time.
2500 North State Street
Jackson, MS 39216
General Information: 601-984-1000
Patient Appointments: 888-815-2005