Below are some of the most common questions asked about billings through the University of Mississippi Medical Center system.
There are several reasons why insurances don’t pay claims. Here are a few of them:
Your account was sent to collections because the patient due amount was either not fully resolved by our internal billing efforts or you did not contact our office to establish a payment plan. Also, we find that we have many incorrect patient addresses in our files, and may have been unable to reach you through our internal billing efforts. Contact the billing office to verify we have the correct address on your next visit.
A contractual is the discount given to patients whose insurance company has an agreement with the hospital.
The hospital refers patients to the agency MedAssist, which aids patients in getting governmental assistance such as Medicaid and disability. Financial Assistance is a program offered by the hospital and doctors for medically-needy patients.
To be screened for assistance, contact the health benefit coordinators at our Financial Counseling Department.
Patients may pay their bills over the phone with a credit card or debit card (with Visa or MasterCard logos) by calling (601) 496-9303. We accept all major credit cards.
The due date is always listed on the bill. If payment arrangements have been made with our office, your due date is the date you chose at that time.
UMMC retired employees with 10 or more years of service may qualify for a discount. To determine if you qualify, please complete the attached Retired Employee Acknowledgment Form. Once completed, you may mail to UMMC, Attn: Customer Service, 504 Clinton Center Drive, Suite 4300, Clinton MS 39056 or fax to 601 496 9861.
Campus Maps / Parking
2500 North State Street
Jackson, MS 39216
General Information: 601-984-1000
Patient Appointments: 888-815-2005