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Newborn Medicine (Neonatology)

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Newborn/NICU Visitation Guidelines

Children's of Mississippi provides a family-friendly environment at its newborn facilities. The medical staff at Wiser Hospital for Women & Infants encourages your visitation and participation.

We are committed to accommodating the special needs of your baby and your family. The following guidelines have been developed to provide the best care for your baby while ensuring a safe, efficient and orderly visit.


  • Visitation for the Wiser Hospital newborn facilities (newborn nursery, transition nursery and neonatal intensive care nursery) is limited to parents and grandparents. They may visit their baby anytime, 24 hours a day, seven days a week. Exceptions may be made during rounds, special procedures or as emergency situations arise.
  • Mother will be identified by the hospital ID band that matches her baby’s band. This ID band should be worn by the mother until her baby is discharged. Mother will need appropriate identification if she does not have her ID band.
  • Mother (or father, if married) will complete a visitors list. It may include the father, grandparents and two other people, all age 16 or older, who have permission to visit independently with verified identification. Father and grandparents will also have to show appropriate identification before visiting the infant. An ID band must be worn by the father if he does not have any identification.
  • All other visitors may view the infant through the viewing window if the infant is in the newborn nursery.
  • Visits should be limited to two (2) visitors at a time. All visitors must be free of fever, coughing, sore throat and any other flu-like symptoms.


There are two phone lines in the waiting area where family and friends may contact parents. The waiting room number is (601) 815-7143. Cell phones should be on silent or vibrate when in the neonatal unit. Please wash your hands before touching your baby after handling your phone.

Infection control

Visitors must wash their hands up to above the elbows with the soap provided upon entering a nursery. For infection control purposes, each baby can have only one balloon and one toy at the bedside.


Parents who want to take pictures of their baby must check with the nurse on duty. A photograph consent form must be signed prior to taking pictures.


The newborn nursery is located on the third floor of the Wiser Hospital. Visitors may park in Garage B located directly down the hall from the NICU. There is a walkway connecting the top floor of the garage to the first floor of the Wiser Hospital, where the NICU is located. A weekly parking pass can be purchased at Women's Urgent Care located on the ground floor of Wiser Hospital.

Social workers

The nursery social work office is on the same floor as the NICU. They are especially helpful in dealing with the stress of having a sick baby.