Frequently Asked Questions

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Surgical Hospitalization

What time should we arrive at Batson Children's Hospital on the day of surgery?

This will depend on the time the surgery is scheduled. If your child is scheduled for surgery at 7 a.m., we ask that you be here no later than 5:30 a.m. Your anesthesiologist will be able to give you this time at your child's pre-operative visit.

Where do we go when we arrive at the hospital on the day of surgery?

You will register at the front desk at the lobby on the basement floor. You then will be directed to the admit surgery unit on the sixth floor.

Will my child have to take a bath with special soap before surgery?

On the day of your pre-operative visit, we will give you a packet of wipes with a special soap to clean your child the night before surgery. A nurse will give you instructions on how to use them.

What should we bring to the hospital on the day of surgery?

We ask that you bring a picture ID; insurance card; your child’s favorite item (toy, blanket or stuffed animal); money for meals, transportation or other necessities; and a phone card or cell phone. Clothes that button in the front will be more comfortable for your child once he is transferred to the care floor. Formula and diapers will be provided by the hospital.

Where will we wait during surgery?

The surgery waiting room is on the seventh floor at Batson Children's Hospital. A nurse from the operating room will update you each hour during surgery. If you leave the waiting area at any time, please leave a contact number with the receptionist.

How long will the surgery take?

This will depend on the procedure. As a general rule, a procedure will be take about five hours. Ask your surgeon for more details when you come for the pre-operative visit.

When the surgery is complete, how long will it be before I see my child?

When the surgery is complete, you child’s surgeon will come speak to you in the family consultation room. It will be about 20 minutes from this time before you child will leave the operating room and be taken to the children's intensive care unit (PICU). You can see your child as the OR team transports your child, but you will not be able to stay with him. Once your child arrives in the PICU, it will be at least another hour before you will be able to visit. During that time, your child will be transitioned to post-operative care.

Who will take care of my child in the intensive care unit?

When your child arrives in the PICU, there will be a team of medical personnel at his bedside. This includes two cardiac critical care nurses, cardiac intensive care doctor, respiratory therapist, anesthesiologist, OR nurse, X-ray technician and surgeon.

How often will I be able to visit my child in the ICU?

We have open visitation in our children’s ICU, allowing parents or legal guardians to visit their child 22 hours out of the day. Visitors are not allowed from 7-8 a.m. and 7-8 p.m. You will be given a copy of visitation guidelines during the pre-operative visit.

Will other family members be allowed to visit my child?

Yes, as long as you are with them. Only two people are allowed at the bedside, and patient information is only given to parents or legal guardians.

Where can we stay/sleep while my child is in the ICU?

There are three choices for lodging while your child is in the ICU.

  • The ICU waiting room is equipped with lounge chairs and shower facilities.
  • Ronald McDonald House is for families not from the Jackson area.
  • We can provide you with a list of hotels/motels offering discounts for our patient families.

All of this information will be provided during your pre-operative visit.

When my child is ready to be transferred out of the ICU, where will he go?

Your child will be transferred to a nursing unit with nurses specially trained to care for young cardiac patients.

What services are available to assist my child during his hospital stay?

Additional services are provided by social workers, chaplains, child life specialists, physical therapists, speech therapists and teachers.

Who do we call if we have problems at home after discharge?

We will go over home care instructions before your child is discharged from the hospital. You will also be given a list of contact names and telephone numbers in case of emergencies, problems or questions.