Students have the right to complain without fear of retribution or retaliation from the University of Mississippi Medical Center (UMMC) or its employees. For more information, see the UMMC Student Complaint Policy.
Students are encouraged to directly contact the specific school or individual office on campus to address their concerns or complaints. Students may also submit formal written complaints to the Office of Academic Support within the Office of the Associate Vice Chancellor for Academic Affairs using the UMMC Student Complaint Form.
Students may submit formal complaints using the form below. Please identify the problem in sufficient detail to permit a thorough response or referral to the appropriate office or administrator. Although complaints may be submitted anonymously, a resolution may not be possible if the complainant is not identified and anonymous submissions will not receive responses. Students who provide their names and contact information will receive timely responses.
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Concerns or complaints will be resolved according to published school and institutional policies,
entering at the appropriate level and proceeding in the order stated. All decisions by the school’s dean
or executive faculty concerning academic matters are final. Procedural appeals for academic complaints may
be submitted to the Associate Vice Chancellor for Academic Affairs in accordance with the Student Procedural Appeal for Academic Decisions policy.
The UMMC Title IX Sexual Harassment and Non-Discrimination Policy
addresses all reported sexual misconduct and harassment and reports related to Title IX should be
submitted to the Title IX Coordinator. For more information about Title IX at UMMC, see the
Title IX and Sexual Misconduct page.
Additional UMMC policies relevant to concerns or complaints may be utilized in the complaint process.
If a student has concerns related to academic or administrative actions at UMMC and has exhausted all
administrative remedies without the complaint being resolved internally, the student may file a formal
complaint within two years of the incident with the Mississippi Commission on College Accreditation (MCCA)
MCCA Student Complaint Form.
This process does not apply to complaints related to student grades or discipline/conduct matters.
Current students in distance education programs operating under the auspices of the State Authorization
Reciprocity Agreement (SARA) may also choose to submit concerns utilizing the MCCA Student Complaint Process.
Online students who are residents of states outside of Mississippi may also direct consumer inquiries to
their respective consumer protection agencies.
If a concern cannot be resolved internally, a student may choose to submit Third-Party Comments to the
Southern Association of College and Schools Commission on Colleges (SACSCOC), UMMC's regional accrediting
agency, by completing and submitting the
SACSCOC Complaint Form.
Individuals with questions about submitting student complaints at UMMC should contact the
Office of Academic Support.