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Microsoft Authenticator Tip Sheets

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Quick Reference: Mobile App for Android

Keep in Mind

This tip sheet reflects the most common solution due to variations in Android devices.

Download the Outlook App Microsoft Outlook Icon and Microsoft Authenticator App Microsoft Authenticator Icon

  1. Install both the Outlook App and the Microsoft Authenticator App on your Android mobile device from the Google Play Store. (There are several Authenticator Apps - verify it's the MS Authenticator app). You must have the Authenticator app in order to use the Outlook app.

  2. Open the Outlook app once both apps have downloaded.

  3. Type in your UMMC email address and tap continue.

    Microsoft Office 365 screen prompting user to register their device to keep it secure, with a Register button at the bottom.

  4. Type in your network password and tap sign-in.

    Company Portal app sign-in screen with a message at the top stating, “Your organization protects data in this app,” and an OK button.

  5. Tap register

    Mobile screen showing Azure AD account with a pop-up message requiring Google Play services update for Microsoft Authenticator to run.

  6. Tap activate then go to store. Install and open Intune company portal app.

    Smartphone screen showing a prompt to install the Microsoft Intune Company Portal app, with options to cancel, go to store, activate, or remove account.

  7. Click OK and then tap Sign-in.

    Mobile screenshot showing a data protection notice and the Microsoft Company Portal app sign-in screen requiring a work or school account.

  8. Create a 6-digit pin. Then re-enter the pin to confirm. Tap Send. Next, tap activate on the next screen

    Smartphone screen prompting user to set a 6-digit numeric PIN to access work or school data in the Outlook app managed by their organization.

  9. Tap activate to continue.

    Smartphone screen showing Outlook Device Policy activation prompt with options to cancel or activate, listing security permissions required for device administrator access.

  10. Tap OK. This can be turned off under the settings menu in the app after setup if desired.

    Smartphone screen showing a data privacy pop-up from an app, explaining non-personal usage data collection with an option to turn it off in settings.

  11. If needed, tap update to continue. Then update again in Google Play.

    Smartphone screen showing a Google Play services update prompt required for Authenticator to run, with an Azure AD account visible in the background.

  12. Open Authenticator to verify your account has been added.

    Mobile screenshot showing email account settings with an Azure AD entry and a partially blurred email address ending in @umc.edu.

  13. Open Outlook to use Mobile Email and Calendar.

    Mobile screenshot showing email account settings with an Azure AD entry and a partially blurred email inbox.

If you are experiencing issues with Microsoft Authenticator, please contact our Help Desk at (601) 984-1145.

Revised 9/2025

*Subject to Change depending on UMMC modified Business Processes

The PDF of this tip sheet is available on the UMMC Intranet (login required) under DIS > Application Support > Application Resources Pages > Microsoft Office Suite > Microsoft Outlook and Authenticator Application.
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