Phase Two centered on goal and strategy formulation and gathering input from a larger set of UMMC and community stakeholders. A planning retreat involving more than 80 participants was held to allow for broad input, generate excitement and ensure an inclusive process.
The retreat was highly interactive, using polling sessions to garner participant input and define strategic direction. The retreat produced a clear understanding of stakeholders' opinions on future opportunities and threats, their comfort level with the data analyses as a basis for planning, and their overall satisfaction or concerns with the planning process.
Phase Two also included the establishment of workgroups to facilitate a more detailed discussion around critical strategic issues. After the retreat, the greatest divergence of opinion centered on three areas: network development, the care continuum and mission alignment. The workgroups were tasked with discussing these issues in greater detail and developing innovative strategies that could be incorporated into the overall process.
Several themes emerged out of the first two phases of planning that began to frame the broad outlines of the plan. These six core themes became the guiding principles for the organization and served as boundaries for development of goals and strategies. These principles were reviewed and accepted by the Steering Committee and retreat participants before launching into the next phase of the plan.