Quality Team

Main Content

CMO Leadership

J. Michael Henderson
Chief Medical Officer

Dr. ??? Bishop
Chief Quality Officer

Dr. Peter Arnold
Chief of Staff

Dr. Lisa Didion
Medical Director, Patient Experience

Candice Whitfield
Administrator - CMO

What does the CMO office do?

  • Support services for the Medical Center:  content experts who help the front line do the work
  • Integrate input and ideas from multiple areas to support strategic priorities
  • Required reporting of hospital and provider data on quality, safety and outcomes
  • Define performance gaps in clinical services to inform leadership and as the basis for quality improvement programs
  • Oversees an infrastructure for clinical quality improvement for the Medical Center
  • Implement a process for setting quality improvement goals with input and buy-in from all branches of leadership
  • Define the metrics (one-source-of-truth) for quality improvement in collaboration with other offices for The Quality Scorecard
  • Collect, manage and disseminate quality data monthly with an emphasis on transparency
  • Communication: Clinical Intranet/Leadership Rounds
  • Accountability: Quarterly data review with Department Chairs