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Published in News Stories on November 12, 2015
Dr. Mark Chassin, president and chief executive of The Joint Commission, speaks on “High Reliability in Health Care” at 9 a.m. Monday in Amphitheater R153.
Dr. Mark Chassin, president and chief executive of The Joint Commission, speaks on “High Reliability in Health Care” at 9 a.m. Monday in Amphitheater R153.

Champion of quality health care to visit UMMC

Media Contact: Ruth Cummins at 601-984-1104 or

High-reliability in health care, Dr. Mark Chassin says, is "an ongoing journey."

“It's a commitment to patient safety and the way we deliver quality health care,” Chassin, president and chief executive of The Joint Commission, says on the website of The Joint Commission Center for Transforming Healthcare.

Chassin, who oversees actions of the nation's leading accrediting body in health care, will deliver Grand Rounds Nov. 16 at the University of Mississippi Medical Center. He will speak on “High Reliability in Health Care” from 9-10 a.m. in Amphitheater R153.

High reliability in health care means consistently giving all patients quality, safe care. Organizations can achieve that gold standard through improving their effectiveness, efficiency, customer satisfaction, compliance, culture and documentation.


“Dr. Chassin is recognized as the country's greatest champion for driving toward high reliability in health care,” said Dr. Michael Henderson, the Medical Center's chief medical officer.

Joint Commission accreditation and certification is recognized worldwide as a symbol of quality that reflects an organization's commitment to quality improvement and to meeting state-of-the-art performance standards. Chassin also leads the Joint Commission Center for Transforming Healthcare, which strives to transform health care into a high reliability industry by developing effective solutions to health care's most critical safety and quality problems.

Established under Chassin's leadership, the Center works with the nation's leading hospitals and health systems to address health care's most critical safety and quality problems such as hospital acquired infections, hand-off communications, wrong site surgery, surgical site infections, and preventing avoidable heart failure hospitalizations. The Joint Commission shares proven, effective solutions with the more than 20,000 health care organizations and programs it accredits and certifies.

Chassin is acclaimed for introducing the Center in 2008 as a new sector to the Joint Commission, Henderson said. Henderson served on the Center's advisory board for three years and took an active role in a number of its projects. “This experience is the basis of some of the work we are now doing at UMMC,” Henderson said.


Dr. LouAnn Woodward, vice chancellor for health affairs and dean of the School of Medicine, said Chassin's visit “provides us with a great opportunity to highlight some of the work we've done here.

“A national leader bringing a message that clearly supports UMMC's highest strategic priority of improving the quality of care is a further step on a journey we have already begun,” Woodward said.

  Said Kevin Cook, chief executive officer of University Hospitals and Health System: “The opportunity to have Dr. Chassin visit UMMC and see firsthand the work that we do here is an honor.


“I know Dr. Chassin has been a champion for health care in adopting the principles of high reliability,” Cook said. “I am thrilled Dr. Chassin is going to be on campus to offer his thoughts and lessons learned to help UMMC on its journey toward high reliability.”

Chassin received his undergraduate and medical degrees from Harvard University. He holds a master's degree in public policy from the Kennedy School of Government at Harvard, and a master's degree in public health from UCLA. He is a Fellow of the American College of Physicians.

Chassin has served as the Guggenheim Professor of Health Policy and was founding chairman of the Department of Health Policy at the Mount Sinai School of Medicine in New York. He was executive vice president for Excellence in Patient Care at the Mount Sinai Medical Center. Chassin also served as commissioner of the New York State Department of Health.

He is a board-certified internist and practiced emergency medicine for 12 years, and is a member of the Institute of Medicine of the National Academy of Sciences.

Chassin's visit “is visible support of Kevin's vision of more effective, efficient higher quality care,” Henderson said. “It will have a positive impact on all employees.”