Frequently Asked Questions about Payroll

Where do I change my address?

All personnel information is initially processed through the Human Resources Department. A change of address form can be completed online through employee self service on the personal information tab or in the HR Department. When changing address information, please keep in mind the timing of making this change to the payroll processing schedule.

How do I stop a deduction?

Remember, payroll is a processing department. All information processed is forwarded by other departments. Any change in a deduction should be discussed with the department that initially set up the deduction for you. Example: Credit Union deduction changes must be made with the Credit Union. Insurance deduction changes must be made through the Benefits department.

How many hours was I paid?

All questions concerning hours paid should be discussed with your supervisor and/or time keeper. For nonexempt employees, your supervisor or time keeper approves and submits your hours to be paid in Kronos, and she can access reports to answer any questions you may have. If an error has been made, the department supervisor will complete an adjustment and if the difference is below $300 or 24 hours, it will be included in the next regularly processed payroll.

Why wasn't I paid my personal leave?

All leave time is accrued monthly. Leave time may not be taken until the first of the next month after the accrual is posted. Example: If on 9/1/2012, your leave balance is 4 hours and you take 8 on 9/25. You will be paid for only 4 hours (your balance at the beginning of the month), and uncompensated for the 4-hour balance. Although you will accrue additional hours for September, these additional hours cannot be used until 10/1/2012.

I am a salaried employee. Why doesn't my rate appear?

Pay rates are printed for employees whose primary position is paid an hourly rate (non-exempt). Salaried employees are paid a standard monthly amount.

Why do I have two rate description lines printed for Shift 2, Shift 2 or Shift 3, etc.?

The rate prints per pay summary code and per pay rate category.

Example: An employee works 10 hours in Shift 1 in Dept. A at $20 per hour and 4 hours in Shift 1 in Dept. B at $10 per hour. The pay advice will print:

My pay rate is $21.78 per hour; why does my pay advice show current earnings is $21.79 if I worked only 1 hour in Shift 1?

The system calculates per line item entry so there may be occurrences when pay rate differs from current pay.

Example: An employee works .25 hours on Day 1, .50 hours on Day 2, and .25 hours on Day 3 (all at an hourly rate of; $21.78). Because calculations are made for each entry and rounded up, what may show on the paycheck is:

Why is overtime listed twice?

Overtime will list twice when an employee is coded OT40 and works overtime in both weeks of the two-week pay period. Overtime for each week will be listed separately if the average overtime rate is different.

How is overtime calculated?

Overtime rate is an average of total gross pay for worked hours divided by number of hours worked.

Example: An employee works 38 hours in one dept. at a rate of $10 per hour, and 5 hours in another dept. at a rate of $15 per hour, and uses 8 hours of personal leave at a rate of $10 per hour. The overtime calculation will be:

38 x $10 = $380
5 x $15 = $75
8 x $10 = $80
51 Hours = $535

$535 - $80 (personal leave) = $455
51 hours less - 8 (personal leave hours) = 43 worked hours
$455 / 43hours = $10.58 per hour average. Overtime rate is 1/2 ($5.29)
OT = 3 hours @ $5.29 = $15.87

My overtime is incorrect

The overtime pay rate that prints is the average pay rate (total earnings for worked hours / worked hours) instead of just 1/2 of that average rate. This can be confusing, but keep in mind the full rate is already calculated in the regular hourly calculation.

Example: An employee's average rate is $25 and he works 10 hours of overtime. The $25 prints as the rate and shows as 10 hours @ $25 = $125. This appears to be incorrect, but the actual overtime rate is $12.50 (1/2 of the average rate). The calculation is correct, but the system could not be programmed to print just the 1/2 calculated average rate.