Published in This Week on June 25, 2012
Laundry manager lands customer kudos
Robert Gilder, manager of laundry operations in Laundry and Linen Services, receives a Customer Service Award from Charlean Grayer, patient affairs facilitator, during the monthly UHHS Leadership Meeting June 21 in the Classroom Wing. Gilder was recognized for helping recover and return money to a patient’s family. The cash had been stowed underneath a pediatric patient’s pillow and later misplaced among used laundry items sent to Laundry and Linen Services.