Click the links below to find more information:
Currently the student portal (MyU - Student Web Portal) supports:
It does NOT support Internet Explorer 10 yet. For best user experience, Firefox is recommended.
Internet Explorer Users: follow the instructions found in Essential Guide to Internet Explorer Users to change your IE settings.
Safari Users: please enable cookies in Safari.
Logon Is Being Prepared/The System Says Something About Netweaver Login
The message you are getting when you see the Netweaver Login is not the portal login, it is a backend operation due to either Internet Explorer cookie settings or Safari. Please read Essential Guide to Internet Explorer Users to change your Internet Explorer settings.
I Can't Log on to MyU - Student Web Portal/Authentication failed
There are various possibilities:
No Portal Roles Are Assigned
Please wait one more day to let SAP complete the process of creating your account. If you still have the problem next day please contact Service Desk.
If you have been logged on to the student portal for more than 30 minutes you may want to log out and log in again. If the issue persists, or you have just logged on, please follow the instructions found in Essential Guide to Internet Explorer Users to change your Internet Explorer settings.
No Match Found When Trying to Get Network Logon ID
Likely your admission record is not updated in the student system. You can contact Registrar's Office for your admission status. Note your account will not be ready until next morning your admission application is approved in the student system. Contact Service Desk if it is not the case.
The backend servers of the student portal are down for maintenance from 6:00am to 7:30am on each Friday. Please do not use the portal during this period.
2500 North State Street
Jackson, MS 39216
General Information: 601-984-1000
Patient Appointments: 888-815-2005